FAQs – Brambles Hotel and Apartments

Brambles hotel rooms or apartments are bookable directly through our website, offering the best available rates. If you are looking to make a large booking, please send a request to us via our Enquiry form. 

Yes, we offer the best available rate when you book directly with us. Book directly through our website and enjoy some great hotel deals! All direct bookings for any of our hotel rooms or apartments will enjoy a 20% discount. This ensures you enjoy the cheapest possible rate. All travel agents and websites, such as Booking.com and Expedia are 20% more expensive than our direct website rates.

Brambles offers two rates: a Flexible rate, where the policy can be cancelled up to 72 hours before arrival for a full refund, or a cheaper non-refundable rate, which is not refundable if cancelled.

When booking the Flexible rate, the value of the first night’s stay is required. This deposit is non-refundable, and the full amount is due at the time of check-in.

Yes, we do offer Gift Vouchers, and you can purchase them online here.

You can contact us here or call us on 01499 302 252. And if you need out-of-hours support, you will find our Brambles Hotel out-of-hours number in your guest information folder.

All of our luxury Scottish hotel rooms and apartments are available daily at 15:00 to check in, with the exception of the Loch View holiday apartment, which is available from 16:00.

We ask guests to vacate the comfort of our cosy hotel rooms and apartments by 11 am, with the exception of the Loch View luxury Apartment, which is 12:00. This is to allow our team the time needed to prepare rooms to the high standards we offer.

Pop in to our Brambles Café any time up to 17:00 to check in to our Inverarary hotel. If arriving after this time, please use our after-hours telephone number 01499 302252 to let us know that you have arrived, and a member of our team will be on hand to check you in.

We ask our guests to check out in our Brambles Café between 07:30 and 11:00. Don’t forget to leave us your key, and our team will organise payment for any outstanding balance. And please feel welcome to join us at one of the best places to eat in Scotland. Head to Brambles Café to enjoy a delicious breakfast or lunch.

Early check-in from 12 noon can be requested at the time of booking in the notes section. There is a small fee of £20 per room for this service. If your booking has already been made, please contact us via our enquiry form, and we will organise this with you directly.

We also offer a late check-out service at our Inverary hotel. Here you can check out any time up until 13:00. Simply request this at your time of booking, or during your stay. There is a small fee of £20 for this service.

Yes, we are delighted to offer dog-friendly holidays in Scotland!

Our Loch View Apartment offers dog-friendly self-catering and the Garden Suite offers a dog-friendly hotel stay. Both offer direct access to a garden for your dog’s comfort.

We charge a small fee of £20 per dog per night for the additional cleaning requirements.

Yes, dogs are welcome in our cafe. We are proud to be a dog-friendly cafe in Inveraray.

Yes, there are lots of wonderful walks in and around Inverary where you can walk your dog.  The Leacainn Walk circular route,  Dùn na Cuaiche hill,  Crarae Gardens and  Inveraray Castle grounds are to name just a few places you can walk with your dog.

Two dogs are allowed to stay per room, with an additional £20 per dog per night for the extra cleaning requirements.

No, we do not provide dog beds or bowls, so you will need to bring these with you.

We offer 3 hotel room types and 3 self-catering apartments
Our hotel room types are: The Garden Suite, Deluxe Rooms, and Superior Rooms
Our Apartments are: Loch View Apartment, Attic Apartment, Campbell Apartment

Deluxe, Superior, Twin and Attic Apartment is a maximum of two guests
Loch View Apartment and Garden Suite is a maximum of four guests.
Campbell Apartment is a maximum of two adults and two children (sofa bed).
These maximum occupancies comply with fire our regulations.

If you would like to enjoy a bath during your stay, book our boutique hotel Superior Rooms or our luxury Loch View Apartment accommodation. These luxury Scottish holiday accommodations offer both a bath and walk-in showers. All other rooms enjoy quality walk-in showers.

The Loch View has one bathroom with a bath and a shower, and the bath has a view over the Loch! The Garden Suite, Campbell Apartment and Attic Apartment each have one shower room.

All our hotel rooms and apartments include a hairdryer for your use, so you don’t need to pack one.

If you require an iron and an ironing board, please let us know by using our online enquiry form before arrival. Alternatively, you can request anything you need when you check in.

Brambles has one Deluxe and one Superior Room on the ground level. If you wish to check the availability of a ground-floor room, please contact us here so you can book one.
Furthermore, The Garden Suite is at ground level with five internal stairs to the second bedroom and shower room.

All rooms and apartments have smart televisions that you can sit back and relax, and enjoy your favourite movies and programmes. You will require your own login to access apps. Is there a SMART TV in the rooms and the apartments?

Free WIFI is available in all our rooms, apartments and café. So you can come along and know that you will still be able to stay connected and keep up to date with all your online activity.

A delicious and full Scottish breakfast is served in Brambles Café from 07:30 am to 10:30 am for all Bed and Breakfast bookings. If you are on our Room Only rate, you are welcome to choose breakfast from our tasty menu at an extra cost between 7.30 am and 11 am. I

Yes, our Garden Suite has its own private garden, as does our Loch View Apartment.

All Deluxe, Superior, Attic Apartment, Campbell Apartment and Garden Suite are serviced daily. Loch View Apartment is unserviced.

Brambles does not have a private car park as we are right in the centre of town. However, the main street has free parking all year, where Brambles is situated. Alternatively, there are pay and display carparks in the town, payable from April to October from 09:00 to 17:00.

We do not offer room service; however, prosecco, wine, cakes and flowers can be pre-ordered to your room if you want to treat yourself or someone special. Please get in touch with us here if you want to add any of these on, and we will get this organised for you.

A public EV charger is situated on the Avenue, which is directly behind Brambles. So you need not worry about running on a low battery as you explore this beautiful part of the world.

Brambles do not have a lift. At check-in in a member of the Brambles Team will be happy to help with your luggage up the stairs. Just ask when you arrive, and we will be happy to help.

We can provide a baby travel cot and linen for £10 per stay. Please contact us here to request these, and we will get this organised for you. Brambles does not provide extra beds in the room. For families with children, the Loch View Apartment, Garden Suite and Campbell Apartment are perfect.

Brambles Hotel is situated in the heart of the Main Street, where there is no loch view. However, Loch View Apartment has a stunning view of the loch!

Are you travelling around Scotland by public transport? Travel to us by bus from Buchan Bus Station in Glasgow to Inveraray. Jump on the 926 Campbeltown bus. Some bus times also go via Glasgow airport if you are flying into Scotland.

Unfortunately, there is no train station in Inveraray. The closest train station is Dalmally. There are local taxi services from Dalmally, and it is a 25-minute journey from Dalmally to Inveraray.

Need out-of-hours support? Find our Brambles Hotel out-of-hours number in your guest information folder.

Here at Brambles Hotel, we have a team member available 24/7 for your support should you need us. For after-hours check-in, there will always be someone on hand to help. A Brambles Hotel out-of-hours telephone number is provided in your guest information folder in your room.

At Brambles, we have special offers on sale. These may be special packages and experiences, or a discounted hotel or apartment deal. We offer seasonal deals too. Please visit our special offer page for details of our current promotions and then come and enjoy a stay with us!

Travelling for work to Inveraray and the West Coast of Scotland? Brambles Hotel in Inveraray offers discounted corporate rates for repeat midweek business all year round. We also have a range of apartments for long-term lease as well as our luxury, boutique Scottish hotel. Please contact us online with your requirements, and our team will be delighted to help. We look forward to hearing from you.

Our Inveraray hotel closes at 5pm on Christmas Eve, and is closed for Christmas Day and Boxing Day. We reopen our doors on the 27th December and remain open for New Year holidays and celebrations. Hogmanay in Scotland is great fun! So, book your luxury New Year hotel stay in Scotland with us and join in the fun and festivities!

Yes, we are ideal for families. Our Garden Suite and Loch View apartment are ideal for families sleeping 4. Plus, they are dog-friendly and have their own private gardens. Plus, there is our Campbell apartment, which can sleep 4 with a King-size bed upstairs and a Sofa bed in the living area.

Whilst we don’t have a hotel restaurant, our hotel has the award-winning Brambles Café. Enjoy breakfast, lunch, snacks, home baking, coffee, wine, and beer during your Scottish adventures with us. We are open from 07:30 to 17:00 (closes at 16:00 in the winter months) daily. And for dinner, you can enjoy some fantastic local restaurants, so you will not go hungry!

You can enjoy refreshments in our delicious Brambles café. Here we serve wine, beers, and whisky daily from 11:00 to 17:00.

There are restaurants in the town which we recommend. These recommendations are sent in your confirmation and pre-arrival email. 

Brambles café is open from 07:30 to 17:00, where a relaxing coffee can be enjoyed. The café is family-friendly and dog-friendly. Breakfast, lunch and takeaways are available. You can also enjoy a range of sweet treats. A variety of soft drinks is available, including hot drinks. You can try our delicious signature blend coffee from our sister company, Campbell Coffee. And if you fancy something stronger, we also offer beers and ciders, red and white wine by the glass, and further red, white, rosé and sparkling wines by the bottle.

Yes, Brambles café has a takeaway service available from 07:30 to 17:00, serving hot and cold foods and drinks. Brambles’ sister company, Campbell Coffee (across the road), also has a takeaway service available from 10:00 to 17:00 (April to October).

Brambles Café is open seven days a week from 07:30 to 15:00 from April to October and from 07:30 to 16:00 from November through March. The only days we close are Christmas Day and Boxing Day. We offer both sit-in and take-away food in Inveraray.

Pop in to Brambles Café and order on site. We do not take table reservations for parties under 15 guests. Please just walk into our friendly Inverary cafe, where we look forward to accommodating you ain one of the best places to eat in Inveraray.

Brambles Cafe in Inveraray offer take-away food. Browse our takeaway menu in our cafe and order in-store. All our takeaway food is cooked to order. If you are in a hurry, our sister company, Campbell Coffee shop in Inveraray, also offers pre-prepared take-away food options for fast food and quick stops.

Here at Brambles Cafe, we offer group dining experiences for tables of 15 guests or more. Here we will reserve you a private party dining table. For 20 guest or more, we recommend a bespoke set menu or for your celebration party to pre-order their dining options. Please contact us via our enquiry form with your requirements and our team will be happy to help.

Brambles Cafe is open year-round, seven days a week. We are open from 07:30 to 15:00 from April to October, and from 07:30 to 16:00 from November through March. The only days we close our cafe is for Christmas Day and Boxing Day.

To view our delicious Brambles Cafe menu, please click here or go to our café page on the website for more information on our famous food! Brambles Cafe is proud to be one of the best places to eat in Scotland!

At Brambles Cafe, we are fully licensed and offer wine, prosecco, lager, cider and whisky for you to enjoy with your meal. You can also pop in for a glass with friends and enjoy a sweet treat from our cake offering or nibbles to share.

We take allergen care and support very seriously. Please let our team know on arrival at our cafe if you have any allergies we need to be aware of. All of our menu options, including potential allergens, are shown clearly on our menu with the icons of the common allergens.

At Brambles Café, we offer a popular gluten-free menu. Please speak with our team if you have any questions when you join us. All our gluten-free menu options are clearly marked with an icon on our menus.

Yes, we offer delicious vegan options on our menu. Please speak with our team, who would be more than happy to help if you have any questions when you visit our famous cafe. All our vegan options are clearly marked with a vegan icon on our menus.

Yes, we are open to the public, so everyone is welcome.

Brambles of Inveraray is located in the centre of Inveraray on the main street. Our address is: 5 Main Street West, Inveraray, Argyll and Bute, PA32 8TU, Scotland.

Yes, Inveraray is a dog-friendly destination. There are lots of wonderful walks around the area. Plus many attractions, dogs are welcome, such as in Inveraray Jail, Crarae Gardens and in Inveraray Castle’s tearoom when open during the season. Our hotel offers dog-friendly accommodation, where your dogs are welcome to join you in our cafe.

We are a two-minute walk to the shores of Loch Fyne.

There are many walks nearby, such as the Leacainn Walk circular route and the hill walk up  Dùn na Cuaiche. You can explore Inveraray Castle grounds year-round, and a 17-minute drive takes you to  Crarae Gardens, with woodland walks and colourful planting to explore.

We are a 13-minute walk from Inveraray Castle and less than that to reach the estate grounds which you can explore.

Yes, Inveraray Jail is dog friendly so you and your pooch can step back in time together.

You can contact us here or call us on 01499 302 252. And if you need out-of-hours support, you will find our Brambles Hotel out-of-hours number in your guest information folder.

Yes, we can provide wine in the room, and communicate with the local florist to arrange flowers if needed. Please just let us know so we can organise this for you.

Yes, we can offer recommendations for local activities, plus there is also information in the rooms about things to do.